Terms & Conditions
Terms & Conditions – Harkola.online
Effective Date: Jun 2015
These Terms & Conditions (“Terms”) govern your use of the Harkola.online website and your purchase of products from Harkola Pty Ltd (“Harkola”, “we”, “us”, “our”). By accessing our website or placing an order, you agree to these Terms.
1. General
Harkola is an Australian-owned food and distribution company supplying premium products. We reserve the right to update or change these Terms at any time. The latest version will always be available on our website.
2. Eligibility to Purchase
To place an order, you must:
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Be at least 18 years old.
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Provide accurate and complete contact, delivery, and payment details.
3. Product Information
We make every effort to ensure product descriptions, images, and pricing are accurate. However:
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Product packaging, labelling, and appearance may vary from images shown.
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Prices are subject to change without notice.
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Stock availability is not guaranteed until an order is confirmed.
4. Orders & Payment
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Orders are accepted once payment has been processed.
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We accept payments via [insert accepted payment methods].
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All prices are in Australian Dollars (AUD) and include GST unless otherwise stated.
5. Delivery
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We deliver across Australia and may offer international shipping.
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Delivery times are estimates only — delays may occur due to circumstances outside our control.
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Risk of loss or damage passes to you upon delivery.
6. Returns & Refunds
We comply with the Australian Consumer Law. You are entitled to a replacement, repair, or refund if products are faulty, damaged, or not as described.
Change-of-mind returns are accepted only at our discretion and may be subject to a restocking fee.
7. Allergens & Food Safety
We provide ingredient and allergen information to the best of our knowledge. However, as some products are manufactured or packed in facilities handling allergens, we cannot guarantee they are completely allergen-free.
8. Website Use
You agree not to:
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Use the website for unlawful purposes.
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Attempt to interfere with or disrupt website functionality.
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Copy, reproduce, or use our content without permission.
9. Limitation of Liability
To the extent permitted by law, we are not liable for any indirect or consequential loss resulting from your use of our products or website. Nothing in these Terms limits your rights under the Australian Consumer Law.
10. Privacy
Your personal information is handled in accordance with our Privacy Policy.
11. Governing Law
These Terms are governed by the laws of New South Wales, Australia. Any disputes will be resolved in the courts of New South Wales.
12. Contact Us
Harkola Pty Ltd
Email: Email Us
Phone: 1300 427 565
Address: 3-7 Highgate Street Auburn.